05-26-2011 10:47 AM
More than a month ago i suspended my account through an agent that told me there was a program I could do that would "pause" my account for up to 180 days because I was going overseas. I return tomorrow and need to reactivate my phone. Am I able to do this online or do I have to do it in person?
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05-26-2011 11:10 AM
Should beable to do it online @ att.com/mywireless or call ATT @ 800 331 0500 or 611 from your att phone. I do not recommend doing it in person but you can at a COR store. The COR store will most likely end up calling Customer Service anyways. Make sure the phone is working before you hang up or leave the store.
08-09-2012 4:16 PM
Per the very knowledgable ATT rep that help me to reactivate this is how to suspend and to reinstate your phone:
Customers can suspend or reactivate for Lost/Stolen or Customer Request from their " myAT&T." online account.
This is effective immediately from the completion of the process, and a confirmation e-mail is sent.
08-09-2012 5:10 PM
I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed, as it is very old.
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