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KiaraT's profile

Contributor

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1 Message

Monday, July 17th, 2017 7:07 PM

Property Damage

Hi I've been waiting to hear back from AT&T about some property damage that occurred to my home during install. A hole was drill through my wall by the contractor while he install the outlet for the wifi modem. He told me that someone would contact me soon about covering the repair expenses but I haven't heard anything.

ACE - Expert

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16.5K Messages

7 years ago

@KiaraT This is the CELLULAR forum. 

 

You might do better posting in a more appropriate forum where someone might have had a similar issue.  We don't get a lot of house calls for cellular service...

 

 

Community Support

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231.3K Messages

7 years ago

Hello @KiaraT!


I can definitely understand how concerning getting property damage on your house can be. Don’t worry we are here to help find the best solution for you as soon as possible.


To better assist you in this matter, could you please send us a Private Message to @ATTCare with your first and last name, as well your phone number and a good time reach you so I can further investigate this for you and find a suitable resolution.


Thank you for bringing this to our attention, I am looking forward working with you. I hope you have a great rest of your day!


Zach, AT&T Community Specialist

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