Prevent other people on family plan from seeing MY usage?

Contributor

Prevent other people on family plan from seeing MY usage?

[ Edited ]

I have multiple phones on my family plan. I noticed that they are able to login to att.com and see the usage info of my phone too. Any way to prevent this?

Message 1 of 6 (10,645 Views)
Employee
Solution
Accepted by jamileh (Former Community Manager)
‎09-30-2015 1:39 AM

Re: Prevent other people on family plan from seeing MY usage?

Nope. Not unless you add a passcode that would disallow anyone except you to log in to att.com. the way the web site is set up, even if you log into phone number A, you can see details for phone numbers. B C D as well. The preventative is not allowing anyone account access with a security passcode.
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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 6 (10,635 Views)
Former Community Manager
Solution
Accepted by topic author ASFx
‎09-30-2015 1:39 AM

Re: Prevent other people on family plan from seeing MY usage?

Here's a link to an article about creating/using passcodes: https://www.att.com/esupport/article.jsp?sid=KB116259#fbid=t9mjtZs2WYs

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

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I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 3 of 6 (10,612 Views)
Contributor

Re: Prevent other people on family plan from seeing MY usage?

The passcode is what I was looking for. Thank you.

Message 4 of 6 (10,586 Views)
Highlighted
Contributor

Re: Prevent other people on family plan from seeing MY usage?

Hi, i get an error code when trying to view txt usage online. UD1547 no data selected type.... do you know why i am receiving this error on only 1 line?

Message 5 of 6 (10,061 Views)
Contributor

Re: Prevent other people on family plan from seeing MY usage?

i was curious, someone is using the vault hide app that hides text messages, there call log on the phone, and other things, but can it also hide those numbers on the AT&T official website?

Message 6 of 6 (1,325 Views)
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