Tutor
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4 Messages
Potential New Customer Question
I am thinking about opening an account with ATT. If I open a 5-line family plan and purchase five smartphones, it forces me to put a data plan on all five lines. However, I have two lines that don't need data. If I move the SIM cards from those two lines to dumbphones and never use the smartphones, can I cancel the data plans immediately after I open the account or do I need to keep the data plan for the duration of the contract?
Thanks!
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Thatsmyname
Scholar
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143 Messages
12 years ago
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jamileh
Former Community Manager
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5.2K Messages
12 years ago
If the other 2 lines don't need data, why purchase the smartphones for them? It sounds like it would be less expensive and less complicated to purchase 3 smartphones and 2 "dumb phones".
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takumi8187
Tutor
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4 Messages
12 years ago
I actually have a friend who wants to purchase them. It would be cheaper for me to buy while opening this account since he's not out of contract yet.
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takumi8187
Tutor
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4 Messages
12 years ago
Yep, he's aware he needs data on his lines. That's not a problem.
Just wanted to confirm there was nothing in the contract that says I need to keep the data package on the lines even if I swap them for dumbphones.
Thanks for your help! =]
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Thatsmyname
Scholar
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143 Messages
12 years ago
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FredW
Professor
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1.2K Messages
12 years ago
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wingrider01
Expert
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12.2K Messages
12 years ago
Another thing the OP needs to remember - if they obtain 5 smartphones they are under contrct for 2 years for all five of those lines AND they are responsible for the smartphne etf of 325.00 per line no matter if they downgrade them to a dumbphone or not, the etf and contract length will remain the same
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takumi8187
Tutor
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4 Messages
12 years ago
Understood. I have no plans to cancel the additional lines. Just wanted to be able to remove the data plan off them since I will not be using the smart phones. I will be switching and staying for at least two years =]
Thanks for all your help!
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FredW
Professor
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1.2K Messages
12 years ago
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