I recently ordered Cricket wireless service and requested to use my exsisting phone number.
I changed my mind and want to switch to different company. The told me I had to call my current provider to cancel the Cricket port request. I did this but AT&T told me it takes a few days to cancel this port request. Is this true? I don’t want to loose my phone number.
Thanks for reaching out to us today. As you were informed, it does take a few days to cancel a port request. However, your phone number should be safe during that period. If you have any further questions, please feel free to contact us again.
Darais, AT&T Community Specialist
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