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lovlyn35's profile

Contributor

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2 Messages

Wednesday, June 21st, 2017 11:31 AM

Porting number to Tmobile

I am tired of ATT horrible customer service, poor call quality, and the nerve to charge restoration fee.

ACE - Sage

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116.6K Messages

7 years ago

Why, cause you think they don't charge you a restoration fee if you don't pay your bill on time?

They darn well do...

 

Contributor

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2 Messages

7 years ago

NO   I have been with AT&T since it was Cingular and never not paid on time. That is not why.   I shouldn't expect anything different.   [Please keep it courteous]

Guru

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464 Messages

7 years ago

I think she is a customer and a volunteer.  Not sure what a Tump supporter is though. This describes the restoral fee.

Reconnection or restoral fee
If your account is suspended for non-payment, you need to pay a reconnection fee when you reactivate your service. This is also called a restoral fee.

 

https://www.att.com/esupport/article.html#!/wireless/KM1008913

Interesting  how you can read customer posts and their description of events undercuts their argument.  And then they attack someone who questions it. 

ACE - Sage

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116.6K Messages

7 years ago

@lovlyn35   @Tretiree  Is correct in every way.  I don't get paid, or discounts to participate.  I am a regular.  All postpaid carrier plans have late fees and if you get suspended, a restoration fee.  Like if you pay your credit card bill late, or overdraw your checking account, it's punitive so you won't do it again.  

 

ACE - Professor

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3K Messages

7 years ago

@lovlyn35  Tmobile does charge a fee to restore service.

 

 

https://support.t-mobile.com/docs/DOC-3541

 

 

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