Contributor
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2 Messages
Porting a number
I used to have Element Mobile but switched to Verizon before Element go bought out by AT&T. I want to port my old Element Mobile number over to Verizon. Do I contact AT&T to do that now thar they bought out Element Mobile? Or who?
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Official Solution
sandblaster
ACE - Expert
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64.7K Messages
9 years ago
The carrier you are porting the number to should take care of everything. Let Verizon know the number you wish to port (you may have to provide some proof it is your number to port) and they should take care of everything. Now if you started your Verizon service on a new number and now want to switch that to your old Element Mobile number, I'm not sure you can do that. If you terminated your old service, the old number is gone. If you still have the old service, porting it to Verizon will mean setting up a new line with Verizon.
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kdfederer
ACE - Expert
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13.1K Messages
9 years ago
If your old account is closed, that number is gone. You have to port he number out before the account was closed.
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katlynkulack
Contributor
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2 Messages
9 years ago
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peaknbalu
Contributor
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1 Message
6 years ago
I am trying to Port my prepaid Phone number to Project Fi,
Project Fi is asking for account # and Pin number. I am not able to find an account number or pin number any where. Tried to use my Phone number as account number and login PIN as ping number, but no luck.
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LittleCat2
Contributor
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1 Message
6 years ago
You will have to call 611 from your phone or ATT's 800 901 9878 as ask for your account number. The pin will be the pin you set up when you register your pre-paid on ATT in order to load it. Super easy, and your new carrier will do the rest once this info is given to them.
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