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Porting a number

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Porting a number

I used to have Element Mobile but switched to Verizon before Element go bought out by AT&T. I want to port my old Element Mobile number over to Verizon. Do I contact AT&T to do that now thar they bought out Element Mobile? Or who?
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Message 1 of 6
ACE - Expert

Re: Porting a number

If your old account is closed, that number is gone. You have to port he number out before the account was closed.

This is a user to user forum. I am a user, just like almost everyone else on the site.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6
ACE - Expert
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Accepted by katlynkulack
‎09-30-2015 1:39 AM

Re: Porting a number


@katlynkulack wrote:
I used to have Element Mobile but switched to Verizon before Element go bought out by AT&T. I want to port my old Element Mobile number over to Verizon. Do I contact AT&T to do that now thar they bought out Element Mobile? Or who?

The carrier you are porting the number to should take care of everything. Let Verizon know the number you wish to port (you may have to provide some proof it is your number to port) and they should take care of everything. Now if you started your Verizon service on a new number and now want to switch that to your old Element Mobile number, I'm not sure you can do that. If you terminated your old service, the old number is gone. If you still have the old service, porting it to Verizon will mean setting up a new line with Verizon.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 3 of 6
Contributor

Thanks! Now that I know that I cannot port this number, m...

Thanks! Now that I know that I cannot port this number, my next questiom is can I go into Verizon to change my number and choose thw one I wanted? That number has been around for over 20 years and was super easy to remember. That's why I would like it back. Sorry I have to ask AT&T these questions, Verizon has not been very helpful.
Message 4 of 6
Contributor

Port ATT Prepaid phone number out to Project Fi

I am trying to Port my prepaid Phone number to Project Fi,

Project Fi is asking for account # and Pin number. I am not able to find an account number or pin number any where. Tried to use my Phone number as account number and login PIN as ping number, but no luck.

Message 5 of 6
Contributor

Re: Port ATT Prepaid phone number out to Project Fi

You will have to call 611 from your phone or ATT's 800 901 9878 as ask for your account number. The pin will be the pin you set up when you register your pre-paid on ATT in order to load it.  Super easy, and your new carrier will do the rest once this info is given to them.

 

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