Contributor
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2 Messages
Plenti card link problem
I just paid my ATT bill and wanted to link my new Plenti card but it reflects a number I do not recognize as my ATT number!!!
Contributor
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2 Messages
I just paid my ATT bill and wanted to link my new Plenti card but it reflects a number I do not recognize as my ATT number!!!
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hey there @rosie51
I’d be happy to help with linking your Plenti card to your AT&T account!
May I ask at what stage you are seeing a number you do not recognize? If you have already received your Plenti card, you can link it to your AT&T account by clicking here. Simply sign in with your AT&T Access ID (don’t have an Access ID? Click here to register!) and follow the prompts to add your Plenti card to your AT&T account. If an incorrect number is appearing in relation to your Plenti card, I would recommend contacting Plenti here.
I hope this helps!
Charise
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rontexas1
Contributor
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3 Messages
8 years ago
RJ
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stephes
Contributor
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1 Message
8 years ago
We've successfully updated your information.
If you have a combined bill, only your AT&T consumer postpaid wireless service is eligible to earn Plenti points. If you don't have an eligible wireless service from AT&T, you can't link with Plenti right now.
Change | Unlink
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danhunterpost
Tutor
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3 Messages
8 years ago
My plenti link is broken and will not let me edit it or remove. I have not received points for teh last few billing cycles. Is there anything I can do to fix this? Is anyone experiencing the same thing?
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Luiscastro
Contributor
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1 Message
8 years ago
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Anonymous
New Member
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25.7K Messages
8 years ago
Check for existing ID
Before creating a new Access ID:
Create an ID
You need to be on the login page of myAT&T app or our mobile site, or on the myAT&T login page from our full site, to complete these steps.
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joe460
Tutor
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5 Messages
8 years ago
I'm having the same issue. I chatted with at&t support and they tried it on their end and it did the same thing. After an hour of them fumbling around and not escalating it I ended the chat and have not pursued it any more. Wish they could fix this.
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lms0926
Contributor
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3 Messages
8 years ago
i have a card
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lms0926
Contributor
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3 Messages
8 years ago
I iinked my phone but need ti linke u verse
i linked my phone when i click on link it takes me to wireless I need u verse
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Chariot17
Contributor
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2 Messages
8 years ago
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