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sf430600's profile

Contributor

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1 Message

Sunday, February 19th, 2017 6:59 PM

Please Stop

Please stop sending your stupid ads for the great bundle packages you have, only to discover that you do not have internet or phone sevices (2/3 of your bundle) available in my area!!!! I don't understand how these services are not available in this heavily populated area, makes no sense! You could save your customers money by reducing your expenses advertising to populations that can't even use your services! Poor targeted marketing! 

Community Support

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231.5K Messages

7 years ago

Hi there @sf430600!

 

I am really sorry to hear you have been receiving these advertisements lately. I completely understand no longer wanting to receive this type of media. I would be more than happy to assist you in getting this issue resolved once and for all.

 

In order to get this taken care of, I will need to gather a little bit more information. I will be sending you a private message so we can begin working toward fixing all of this. Please be on the lookout for it!

 

Looking forward to hearing back from you! Have a great rest of your day.

 

Austin, AT&T Community Specialist

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