I am transferring my service from Sprint to ATT. I placed my order for a new phone and new service with ATT 3 days ago and it still says pending port approval. Can someone please tell me how long it normally takes and what I can do to speed the process up, if at all possible? Thanks
We’ve got answers. If you order your new phone or SIM card online or over the phone, your number transfer may take up to 3-5 business days to complete. Your old phone will still work until you activate your new AT&T phone or SIM card. You can keep checking on our online portal and do make sure to check your spam folders to see if there are any AT&T emails that were misdirected there. Let us know if you have further questions. Thanks for reaching out!
Dawn, AT&T Community Specialist
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