Need help understanding your bill?
Newtoyou2017's profile

Contributor

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2 Messages

Sunday, July 30th, 2017 2:15 PM

Old bill

I want ro have service transferred from one person to my own name. How do I check to see if I have an old balance from 6 years ago?

Community Support

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230.7K Messages

7 years ago

Greetings @Newtoyou2017!


Awesome, we are glad you want to switch the service into your name! I would be more than able to check if you have a previous balance from the time period, so we can get it started for you.


When doing a transfer of billing responsibility, this article is helpful as it will detail all of the steps on how to complete the process, as well as any changes it can cause to installment plans and billing info.


If you still have the information from your previous account, I can check to see if it will still pull up for us to look at. Can you please send a private message to @ATTHelp with your full name, account number, and a good method to reach you?


I hope this is helpful, and I look forward to your response!

                                                      

Zack, AT&T Community Specialist

Contributor

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2 Messages

7 years ago

Can you please tell me how to send a secure email through @ATTHelp ?
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