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Old Billing/call log statements

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Old Billing/call log statements

Been trying to find an answer but is there a way to get the call logs and billings statements from 5-6 years ago? 

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Message 1 of 5
ACE - Sage

Re: Old Billing/call log statements

Yes, by contacting ATT directly. Paper copies can be sent at $5 per statement 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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Message 2 of 5
Contributor

Re: Old Billing/call log statements

Thanks. I spoke with customer service and they stated I would have to get a court order in order to get my old statements.

Message 3 of 5
ACE - Expert
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Accepted by omega2125
‎03-06-2018 1:36 PM

Re: Old Billing/call log statements


@omega2125 wrote:

Thanks. I spoke with customer service and they stated I would have to get a court order in order to get my old statements.


Try again. Unless you are not the account owner, that is false. You do not need a court order to get your own statements. Make sure you ask for a bill reprint and specify you want the detailed bill with call logs.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 4 of 5
Contributor

Re: Old Billing/call log statements

Thanks sandblaster that did it.

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