Number porting question

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Number porting question

I currently have one line on Verizon and one on AT&T and I want to cancel the Verizon line but change my AT&T number to the number that I currently have on Verizon. Is this possible at all? Thank you.

Message 1 of 11 (5,731 Views)
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Solution
Accepted by jamileh (Former Community Manager)
‎09-30-2015 1:39 AM

Re: Number porting question

yes, definitely possible. make sure you keep the verizon line active until you port the number. AT&T cancels the Verizon account for you. You just need the verizon account number and possible pin/password. There is a direct line to ports and activations for at&t, but I don't remember it. You can just call care and have them transfer you there. 

Message 2 of 11 (5,707 Views)
Former Community Manager

Re: Number porting question

Check out this link for more information about porting your number: http://www.wireless.att.com/cell-phone-service/transfer-your-number/
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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

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Message 3 of 11 (5,688 Views)
Tutor

Re: Number porting question

I'm not sure you understand though, I need to port the number to a line that already exists...

Message 4 of 11 (5,675 Views)
Guru

Re: Number porting question

[ Edited ]

yes, we understand. It's the same thiing. I've done it plenty of times. You're changing your number by porting in a number. I've done it. It's easy. The information above applies for your situation as well. 

Message 5 of 11 (5,673 Views)
Tutor

Re: Number porting question

I need to know if I can change my current AT&T number to my current verizon number. I am not adding a new line or getting any new service through AT&T.
Message 6 of 11 (5,672 Views)
Tutor

Re: Number porting question

Okay thank you, at the AT&T store they told me it wasn't doable so I just wanted to make sure. Do I pay the normal number change fee then?

Message 7 of 11 (5,670 Views)
Guru

Re: Number porting question

yes you can. contact the porting department to initiate your request. Their number is 8888987685. I'm actually doing that as well, again. I'm porting in my google voice number to att by changing my number.
Message 8 of 11 (5,669 Views)
Guru

Re: Number porting question

when i've done it before. They did charge me the number change fee.
Message 9 of 11 (5,668 Views)
Tutor

Re: Number porting question

Okay, thanks! =]

Message 10 of 11 (5,665 Views)
Former Community Manager

Re: Number porting question


iliberate wrote:

Okay thank you, at the AT&T store they told me it wasn't doable so I just wanted to make sure. Do I pay the normal number change fee then?


Just a heads up that there are some restrictions on porting numbers, especially if they are located in two different billing areas. That link I posted earlier allows you to check if you can port the number. 

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 11 of 11 (5,322 Views)
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