No service?

Contributor

No service?

My phone says "No Service." & when I try to call or text, I get a message that says, "emergency service only."

How do I fix this???

 

Message 1 of 9 (66,579 Views)
Employee
Solution
Accepted by topic author marlene41
‎09-30-2015 1:39 AM

Re: No service?

emergency calls only means that either the network is down and not sending a signal to your phone of the SIM card is damaged and not recieving the signal to the phone. if others in the area are having the same issue its a network problem, if other phones work fine replace the SIM card
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 9 (66,568 Views)
Contributor

Re: No service?

Thanks!

I removed the big card inside the phone & put it back in - it works fine now. Something similar happened a few months ago - but it took me until this a.m. to remember that removing the card & putting it back in solved the problem. At the time, the guy at the store said the card could have gotten jostled. I don't think it's damaged, but I'll have to remember this fix.

Thanks, again. You were very helpful.

Kudos!

Message 3 of 9 (66,554 Views)
Scholar
Solution
Accepted by topic author marlene41
‎09-30-2015 1:39 AM

Re: No service?

I would still go to an AT&T store and have them replace your sIm card, since this has happened before. But before doing that, remember to save your contacts to the phone versus saving them to the sim card.
Message 4 of 9 (66,551 Views)
Highlighted
ACE - Expert
Solution
Accepted by topic author marlene41
‎09-30-2015 1:39 AM

Re: No service?

[ Edited ]

That happened to me when I dropped my phone. Getting a new SIM will not prevent it from getting jostled when the phone is dropped or bumped. Taking out an replacing SIM is the first "correction" suggested with the "no service" error.
Now if it becomes a very frequent problem, I would then say to replace the SIM.

 

Edit - Here are some additional resources to help troubleshoot these types of issues:

Tim, Community Specialist

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Message 5 of 9 (66,526 Views)
Tutor

Re: No service?

I live in Los Angeles and we have many, many dead zone.  Very large dead zone.  No service here means we ahve ATT.  It doesn't mean we have a technical problem - it means we have servie with the cell company that finished DEAD LAST in Consumer Reports in Cell service.  It means we have service with the laziest and least competent group of people in the industry.  

Message 6 of 9 (66,145 Views)
Contributor

Re: No service?

How do you pull the card out of iPhone? I have a 3Gs and it reports "No Service"  I always get service where I am.

Jennifer

Message 7 of 9 (65,326 Views)
Employee

Re: No service?

Paper clip in the small hole on the top center pushes the card out
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 9 (65,314 Views)
Former Moderator

Re: No service?

I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multipleposts in a single thread.  This will help other users find this information too!!

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