Need help understanding your bill?
Mythreesons's profile

Contributor

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1 Message

Thursday, June 30th, 2016 5:04 PM

Need help in finding information about each number on acct

I am trying to find out about how to go into my acct and find out how much it is for each phone line on acct.. Please help

Accepted Solution

Official Solution

ACE - Expert

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13.1K Messages

8 years ago

On the online account, go to billing & usage.

Contributor

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2 Messages

7 years ago

I don't know my acct number

ACE - Sage

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116.6K Messages

7 years ago

It's on your paper or email bill.

 

Contributor

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6 Messages

6 years ago

I'm still being billed for this phone number, which I haven't had since 04/2016  This is my old number, it was paid in full on 04/2016 when I received my last bill from this number, yet I'm still being billed for the number, I've spoke with at least 5 to 7 reps and each one assured me this would be resolved, yet I receive a bill each month for this number, how can this be resolved, each month the bill increases.

Contributor

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2 Messages

6 years ago

Need help finding my account number 

Contributor

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2 Messages

6 years ago

Did that  it wasn't useful 

ACE - Sage

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116.6K Messages

6 years ago

@Fernandez333

 Are you postpaid or prepared. Postpaid customers receive an email notification with their account number on it. The account number is also on their online bill and on their paper bill.

 If you are a prepaid customer your account number is Only available by calling AT&T

 

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