I'm still being billed for this phone number, which I haven't had since 04/2016 This is my old number, it was paid in full on 04/2016 when I received my last bill from this number, yet I'm still being billed for the number, I've spoke with at least 5 to 7 reps and each one assured me this would be resolved, yet I receive a bill each month for this number, how can this be resolved, each month the bill increases.
Are you postpaid or prepared. Postpaid customers receive an email notification with their account number on it. The account number is also on their online bill and on their paper bill.
If you are a prepaid customer your account number is Only available by calling AT&T
Accepted Solution
Official Solution
kdfederer
ACE - Expert
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13.1K Messages
8 years ago
On the online account, go to billing & usage.
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ntbbsone
Contributor
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2 Messages
7 years ago
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formerlyknownas
ACE - Sage
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116.6K Messages
7 years ago
It's on your paper or email bill.
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8611okc
Contributor
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6 Messages
6 years ago
I'm still being billed for this phone number, which I haven't had since 04/2016 This is my old number, it was paid in full on 04/2016 when I received my last bill from this number, yet I'm still being billed for the number, I've spoke with at least 5 to 7 reps and each one assured me this would be resolved, yet I receive a bill each month for this number, how can this be resolved, each month the bill increases.
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Fernandez333
Contributor
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2 Messages
6 years ago
Need help finding my account number
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Fernandez333
Contributor
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2 Messages
6 years ago
Did that it wasn't useful
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formerlyknownas
ACE - Sage
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116.6K Messages
6 years ago
@Fernandez333
Are you postpaid or prepared. Postpaid customers receive an email notification with their account number on it. The account number is also on their online bill and on their paper bill.
If you are a prepaid customer your account number is Only available by calling AT&T
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