- edited 04-26-2016 1:07 PM
Solved by: Go to Solution.
04-26-2016 1:07 PM
Are you using an iPhone?
- edited 04-26-2016 1:12 PM
04-26-2016 1:24 PM
But I was using an iPhone during my previous billing cycles and never saw this "mobile data" charge.
Did you install the iOS update 9.3 during the last couple of billing cycles? If you installed iOS 9.3, it would have automatically turned Apple's iMessage on if you had it turned off before that. When iMessage is enabled, the phone will use data to send text messages to other Apple users, and will still default to using SMS for non-Apple users. If iMessage is turned off, then all messages would send as SMS.
When messges are sent as SMS, you should see the phone number the message was sent to (or received from) on your bill. If iMessage is used instead of SMS, then you would not see the phone numbers on your bill for text messages sent.
04-26-2016 4:32 PM
09-20-2017 5:20 AM
Is there a way to see mobile data used in detail. I have a 15 yr old son
The only accurate, detailed information on the data used, is on the phone itself. Data use is private. While the catagories might be available on your bill, they are not accurate.