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Mobile Hotspot

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Jessaca16
Jessaca16
Contributor

‎06-20-2017 5:17 PM

‎06-20-2017 5:17 PM

Mobile Hotspot

When I try to turn on my mobile hotspot it tells me to visit att.com/My wireless but it does not tell me what to do from there. I have unlimited data. How do I turn on my mobile hotspot?
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Gary L
ACE - Expert
ACE - Expert

‎06-20-2017 5:28 PM

‎06-20-2017 5:28 PM

Re: Mobile Hotspot

@Jessaca16 What IS THE NAME of the plan you have?

 

 

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sandblaster
ACE - Expert
ACE - Expert

‎06-20-2017 5:52 PM

‎06-20-2017 5:52 PM

Re: Mobile Hotspot

When it says to visit att.com, it is telling you your plan does not support hotspot and you need to change to a plan that does support hotspot. Only Unlimited Plus supports hotspot. Any other unlimited plan does not support hotspot.

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Jessaca16
Jessaca16
Contributor

‎06-20-2017 5:56 PM

‎06-20-2017 5:56 PM

Re: Mobile Hotspot

$65 a month plan
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sandblaster
ACE - Expert
ACE - Expert

‎06-20-2017 6:01 PM

‎06-20-2017 6:01 PM

Solution
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Accepted by Jessaca16
‎06-20-2017 6:04 PM

Re: Mobile Hotspot

The $65/month plan does not support hotspot.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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troubled2018
troubled2018
Contributor

‎01-09-2018 9:40 AM

‎01-09-2018 9:40 AM

Re: Mobile Hotspot

Until last month this feature was included with the $65 package.  I'm very disappointed it has been removed from the plan.  I no longer have any need for this costly package.  After decades of loyal AT&T service I will now have to look to another carrier who will meet my needs at a reasonable cost.

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MicCheck
ACE - Master
ACE - Master

‎01-09-2018 10:17 AM

‎01-09-2018 10:17 AM

Re: Mobile Hotspot

@troubled2018 wrote:

Until last month this feature was included with the $65 package.  I'm very disappointed it has been removed from the plan.  I no longer have any need for this costly package.  After decades of loyal AT&T service I will now have to look to another carrier who will meet my needs at a reasonable cost.

The $65 prepaid plan has never included mobile hotspot. 

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