Contributor
•
1 Message
Mexico
Hello,
I am in Mexico for 5 months. I want to maintain my ATT service plan that is in place. My question is this. I am considering switching my ATT SIM CARD for a TELCEL SIM CARD. Will switching SIM cards change my ATT service plan? What can you advise me In this decision. Is there a number I can call while in Mexico to speak to an ATT Representative?
Thank
Gary
I am in Mexico for 5 months. I want to maintain my ATT service plan that is in place. My question is this. I am considering switching my ATT SIM CARD for a TELCEL SIM CARD. Will switching SIM cards change my ATT service plan? What can you advise me In this decision. Is there a number I can call while in Mexico to speak to an ATT Representative?
Thank
Gary
Accepted Solution
Official Solution
Rayosun
Professor
•
1.9K Messages
8 years ago
Putting a different carrier's SIM card will NOT change your plan in anyway. 🙂 The only way changes can be done is by logging into myAT&T or calling into Customer Care via the international number while in Mexico.
However, do make sure the phone are going to be using is unlocked otherwise the TELCEL SIM card won't be read and unuseable until the device is unlocked by the carrier (AT&T).
0
0
ATTMobilityCare
Community Support
•
15.2K Messages
8 years ago
Hi @umsteadg!
For questions while roaming outside the U.S., contact AT&T by calling +1.916.843.4685, 24 hours a day, 7 days a week, a free call from your AT&T wireless phone.
If you're on a Mobile Share, Mobile Share Value, or the new AT&T Unlimited plan, you might consider looking into the Mexico Roaming Bonus.
0
0
shorav
Teacher
•
14 Messages
8 years ago
Thank you for sharing your knowledge with me and the community.
Gary
0
0