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Everydaynobody's profile

Contributor

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1 Message

Thursday, May 9th, 2019 5:06 AM

Login authentication

I am unable to login into my wireless account to view my bill because I am currently stationed overseas and my normal plan is not active. Anytime I try to login, it prompts me to select one of the two cell numbers listed on my plan.  Neither are active.  As a result, I cannot login.  How do I get around this so I can simply view my bill to determine why I am being charged so much each month?

ACE - Expert

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14.2K Messages

5 years ago


@Everydaynobody wrote:

I am unable to login into my wireless account to view my bill because I am currently stationed overseas and my normal plan is not active. Anytime I try to login, it prompts me to select one of the two cell numbers listed on my plan.  Neither are active.  As a result, I cannot login.  How do I get around this so I can simply view my bill to determine why I am being charged so much each month?


If neither phone is active, why are you getting billed every month?

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