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Login att my app

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Login att my app

This has to be the hardest app to use I even called for help can not login still sad app.

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Message 1 of 6
Administrator

Re: Login att my app

Hi @G7802B

I can help you get logged into the MyATT app!

Are you receiving any error messages when you attempt to log in? Are you attempting to log in with your smartphone, or a different device? Please provide any other details you may have about what's happening when you try to log in.

I look forward to hearing from you!

Cameron, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 6
Contributor

Re: Login att my app

No its locked also contacted att couldn't help

Message 3 of 6
Administrator

Re: Login att my app

Hello @G7802B,

 

We are happy to help. However, to address your concerns we will need more information. What is happening when you attempt to log in? Are you receiving any error messages? What kind of phone do you have? Have you tried logging in from a computer? Thank you. 

 

Makaela, AT&T Community Specialist.


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 6
Contributor

Re: Login att my app

Locked up call operator at att to unlock I did it

Message 5 of 6
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎06-14-2019 11:28 AM

Re: Login att my app

Hello @G7802B,

 

Thank you for informing us. You will receive an account locked error message after six unsuccessful myAT&T login attempts are made within 24 hours. You can unlock your account by attempting to login again after one hour, or by following these steps to Reset your password for signing in. Let us know if this helps.

 

Sean, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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