Contributor
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3 Messages
Login att my app
This has to be the hardest app to use I even called for help can not login still sad app.
Contributor
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3 Messages
This has to be the hardest app to use I even called for help can not login still sad app.
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.2K Messages
5 years ago
Hello @G7802B,
Thank you for informing us. You will receive an account locked error message after six unsuccessful myAT&T login attempts are made within 24 hours. You can unlock your account by attempting to login again after one hour, or by following these steps to Reset your password for signing in. Let us know if this helps.
Sean, AT&T Community Specialist
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ATTHelp
Community Support
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231.2K Messages
5 years ago
Hi @G7802B
I can help you get logged into the MyATT app!
Are you receiving any error messages when you attempt to log in? Are you attempting to log in with your smartphone, or a different device? Please provide any other details you may have about what's happening when you try to log in.
I look forward to hearing from you!
Cameron, AT&T Community Specialist
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G7802B
Contributor
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3 Messages
5 years ago
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ATTHelp
Community Support
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231.2K Messages
5 years ago
Hello @G7802B,
We are happy to help. However, to address your concerns we will need more information. What is happening when you attempt to log in? Are you receiving any error messages? What kind of phone do you have? Have you tried logging in from a computer? Thank you.
Makaela, AT&T Community Specialist.
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G7802B
Contributor
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3 Messages
5 years ago
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