Explore & discover

Helpful Links

Is it possible to sell a phone and then report it lost/stolen and then receive a replacement?

Contributor

Is it possible to sell a phone and then report it lost/stolen and then receive a replacement?

Hello! I have been selling phones recently, but I started noticing people saying that their phones had been blacklisted (reported stolen/missing) AFTER they had bought it.

Does this mean that you could sell a phone to someone and then report it as stolen and then receive a replacement? Wouldn't the buyer be screwed in this case, because they would have a newly blacklisted phone which wasn't blacklisted when they made the transaction? 

And if the situation I mentioned is possible, is there any way to combat that from happening?

 

Best Regards,

Ian

7,551 Views
Message 1 of 6
Employee
Solution
Accepted by topic author
Accepted by Iandaboss
‎02-27-2016 8:37 PM

Re: Is it possible to sell a phone and then report it lost/stolen and then receive a replacement?

No you cannot stop this from happening because the original owner has all the power. There is no transfer of ownership officially. The IMEI will always be identified with the original account it was purchased on. Someone can very well make an insurance claim but they have to do so within 30 days of the "incident"

 

Blacklist is a different story. Months and months down the road someone can report it lost/stolen and it gets blacklisted.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 6
Contributor

Re: Is it possible to sell a phone and then report it lost/stolen and then receive a replacement?

This is a huge problem that keeps happening more and more everyday bc att is a horrible service provider.  

Message 3 of 6
ACE - Master

Re: Is it possible to sell a phone and then report it lost/stolen and then receive a replacement?


@Radicaljack wrote:

This is a huge problem that keeps happening more and more everyday bc att is a horrible service provider.  


I'm not sure what you think AT&T should be doing in this situation. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 6
ACE - Sage

Re: Is it possible to sell a phone and then report it lost/stolen and then receive a replacement?

Legitimate sites like Swappa, eBay and pay pal allow a buyer to submit a dispute in the case of fraud sales.  They will not only refund for fraud sales, but a seller who did so would be blocked from further use.  

I reported a buyer for not completing a sale (refuse to pay). He had bought several items and did not pay.  Because of that he got banned from eBay and I got a refund of listing fees.   eBay can shortbor long term ban.    Swappa also kicked out a buyer who excepted my item, then disputed via credit card to get funds back through pay pal.  Swappa kicks you out for good if you scam someone. 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 6
ACE - Expert

Re: Is it possible to sell a phone and then report it lost/stolen and then receive a replacement?


@Radicaljack wrote:

This is a huge problem that keeps happening more and more everyday bc att is a horrible service provider.  


I'm not sure how people selling phones and then reporting them stolen (FRAUD) or people stealing phones and selling them has ANYTHING to do with AT&T and their service provided...

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 6
Share this topic
Share this topic
Additional Support