08-18-2012 1:00 PM
Ok, let's try this AGAIN! if you block a phone number, how is the blocked person still able to leave a voice mail? That doesn't make sense! What if the person is harrassing you?
Solved! Go to Solution.
08-18-2012 1:29 PM
08-18-2012 5:28 PM
08-19-2012 4:09 PM
Maybe the person called from a different number? The voice mail system does not identify the number that has called, does it? Go to your account online and pull up the account activity. I think it will show which number they called from.
08-21-2012 7:18 AM
Hey there. FYI, imstef is correct! Here is a link that may offer some assistance on details regarding Smart Limits/Controls! ~Delia
For account specific help, please send a private message to ATTCustomerCare
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
08-24-2012 2:28 PM
I don't need to call the police. I just don't want to talk to the person anymore. It is a smartphone. I used the Reject Number Block feature. That's how I blocked him. He can't tap into my VM. How can I work it SO he doesn't leave a VM or have the option to? How can I make it say, " Iam NOT accpeting phone calls from this number? I Called ATT. Forget it! They were like, "YOu wanna hear something funny?" This website is a nightmare too! The members are MORE knowledgeable THAN the employees. Unbelieveable!
08-24-2012 2:32 PM
You have to pay 3.99 to BLOCK a phone number, EVEN if the PERSON is HARRASSING you! THAT IS insane!
08-27-2012 9:32 AM
08-27-2012 1:23 PM
09-01-2012 12:01 PM
I did not use Smart Voice to block the number. I used the reject call feature on the phone. I still don't get how a "blocked number" can be blocked, but the PERSON is STILL able to leave a VM. Can someone help me?
09-01-2012 2:47 PM
The reject call feature sends them immediately to voicemail.
12-08-2014 12:22 PM
Moved for better exposure
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!