IMO discount may take 1-3 billing cycles to reflect on your bill due to bill cycle cut dates. Also, in order to resolve your experience and access your account, feel free to select the Can't Rest Password? Contact Us link in the bottom of the IMO website.
We hope this info helps!
Lar, AT&T Community Specialist
Need help? Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.