I want to return an otter box iPhone case but I don't have the original packaging it came in

Highlighted
Contributor

I want to return an otter box iPhone case but I don't have the original packaging it came in

So yesterday I bought an otter box case for my iphone 4s but I've had it for less than a day and I'm not a big fan of it.  I want to return it but the thing is while I was at AT&T they put the case on for me and I never got the original packaging.  I have all of the receipts and every piece of the case but I was wondering if I'll need the original packaging in order to return it? if anyone knows, please help.

Message 1 of 2 (2,520 Views)
Professor
Solution
Accepted by jamileh (Former Community Manager)
‎09-30-2015 1:39 AM

Re: I want to return an otter box iPhone case but I don't have the original packaging it came in

Return it to the store you purchased it from and you shouldn't have any problems. Hopefully the person who sold it to you and installed it will be working and will remember the sale. The salesperson's name should be on the receipt.

Message 2 of 2 (2,500 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.