I wan to change my Family plan to Individual plan.

Contributor

I wan to change my Family plan to Individual plan.

Can I terminate my Family plan and use Individual plan instead? Right now I'm using Family plan for 3 or 4 months and I found that it's difficult to manage with another member in the plan. So I would like to change to Individual plan. Can I do it online? or I have to go to AT&T shop where I activate my phone number?

 

Thank you

 

 

Message 1 of 6 (12,126 Views)
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Professor

Re: I wan to change my Family plan to Individual plan.

call customer care

 


I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Accepted by topic author Jomnarong
‎09-30-2015 1:39 AM

Re: I wan to change my Family plan to Individual plan.

Are you the Account Owner of the Family Plan??  If so and you want to break up the Family Plan, each person/line on the plan will need to do an Assumption of Liability for their line, or to take over the rest of the lines on the plan.

 

If you're not the account owner, the account owner will need to go with you so you can do the assumption of liability for your own line.  You will need to pass a credit check and a deposit may be required.

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Message 3 of 6 (12,114 Views)

Re: I wan to change my Family plan to Individual plan.

You may want to reference it as a Transfer of Service, or Transfer of financial responsibility.
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Re: I wan to change my Family plan to Individual plan.

Yes, I'm Account Owner of the Family Plan. What is an Assumption of Liability?

There are only 2 people in my plan, I and my friend. 

 

Do I understand correctly that I can go to the Att shop where I activate my phone and terminate my family plan with everbody in the plan which is only two, me and my friend. I still can use the same number and the deposit is still in its safe place.

 

If I misunderstood something, please correct me.

 

Thanks,

 

Message 5 of 6 (12,090 Views)

Re: I wan to change my Family plan to Individual plan.

I believe what the suggestion was, was to split your account into 2 different accounts. so they would be both in your name but on different accounts, or you can have your friend take his number into his own name.

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
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