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I need help!!!

Contributor

I need help!!!

How can I contact customer service through live chat? I just paid my past due balance and I need to get my service reconnected!
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Message 1 of 4
Professor

Re: I need help!!!

For Live Chat, go to the main AT&T page, click Support...Contact Us...Wireless. Live Chat will be on the right side of the page. Select a topic from the pulldown and click Get Started.

 

http://www.att.com/contactus/index/wireless.html

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Message 2 of 4
Employee

Re: I need help!!!

I know this has been solutioned, but when my srvice was interupted (debit card compromised and would only work with pinned transactions) i was told it would be within an hour or 2, well it didnt happen so i rebooted my phone and it came right up.

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 4
Community Manager

Re: I need help!!!

Well the original question was "how to contact support chat" and it was answered, so it's a good solution, but your advice is also excellent, Constructive! Kudos

 

Dmitriy


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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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