I lost my cell phone


I lost my cell phone

[ Edited ]

i can`t find my cell phone. i dont know the IMEI, and i in a 2-year plan. how can i get my phone back? or can i get a new one on ATT stone?

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Accepted by ATTDmitriyCM (Community Manager)
‎09-30-2015 1:39 AM

Re: i lost my cell phone

AT&T doesn't replace lost phones. If you have insurance on the phone, you can file a claim, pay the deductible and get a replacement.


Otherwise, your options are to buy a used phone from Craigslist or EBay, or pay full price for a new phone from AT&T. Or if you have an old phone laying around, you can get a new SIM card and use it until you're eligible for an upgrade.

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Re: i lost my cell phone

thank you 

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