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jushengwang's profile

Contributor

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2 Messages

Monday, December 16th, 2013 2:43 PM

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I lost my cell phone

i can`t find my cell phone. i dont know the IMEI, and i in a 2-year plan. how can i get my phone back? or can i get a new one on ATT stone?

Accepted Solution

Official Solution

Professor

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2.1K Messages

10 years ago

AT&T doesn't replace lost phones. If you have insurance on the phone, you can file a claim, pay the deductible and get a replacement.

 

Otherwise, your options are to buy a used phone from Craigslist or EBay, or pay full price for a new phone from AT&T. Or if you have an old phone laying around, you can get a new SIM card and use it until you're eligible for an upgrade.

Contributor

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2 Messages

10 years ago

thank you 

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