I'd like to switch from a business plan to a family plan...

I'd like to switch from a business plan to a family plan...

I'd like to switch from a business plan to a family plan...but I want to keep my number...

I've been under my employees account for about two years and I am due for an upgrade in July, so I was going to research whether it was possible to remove my line from the plan and add it to my family's plan, with the same number...

Is really appreciate any feedback - thanks !
Message 1 of 11 (1,817 Views)

Re: I'd like to switch from a business plan to a family plan...

I meant to say under my employer's plan****
Message 2 of 11 (1,818 Views)
Expert
Solution
Accepted by ATTDmitriyCM (Community Manager)
‎09-30-2015 1:39 AM

Re: I'd like to switch from a business plan to a family plan...

You need to talk to who ever handles the plan at your place of employement, they need to authorize a transfer of billing responsiblity of the number to you, then go to a att store and complete it.

Message 3 of 11 (1,774 Views)

Re: I'd like to switch from a business plan to a family plan...

Ok that can be done , but I've seen people have issues while transferring their number from a family plan to a business plan and had been forced to get a new number , but you're saying as long as I get permission to change the plan it can be done ?


Thanks for your help I appreciate it
Message 4 of 11 (1,759 Views)
Expert

Re: I'd like to switch from a business plan to a family plan...


swalsh81189 wrote:
Ok that can be done , but I've seen people have issues while transferring their number from a family plan to a business plan and had been forced to get a new number , but you're saying as long as I get permission to change the plan it can be done ?


Thanks for your help I appreciate it

as long as the area codes are the same or in the same area you will be ok, for example - 314/636 area codes are allowed to be on the same plan since the 636 area code was created when they ran out of number for the 314. You cannot merge a different area of business, for example - California and Washington area codes.

Message 5 of 11 (1,751 Views)

Re: I'd like to switch from a business plan to a family plan...

Right, my Employment and residente are The sabe área Code 516 ... So once I get my boss's permission it looks like this is feesable
Thanks!
Message 6 of 11 (1,717 Views)
Expert

Re: I'd like to switch from a business plan to a family plan...


swalsh81189 wrote:
Right, my Employment and residente are The sabe área Code 516 ... So once I get my boss's permission it looks like this is feesable
Thanks!

your boss or who ever administers the plan will need to call into att for flag the number

Message 7 of 11 (1,698 Views)

Re: I'd like to switch from a business plan to a family plan...

thanks alot for your help , i Think I will be doing this on July1St..

 

Is there a fee to do this ? my contract should be up July 1st...if that makes a difference...

Message 8 of 11 (1,625 Views)
Expert

Re: I'd like to switch from a business plan to a family plan...


swalsh81189 wrote:

thanks alot for your help , i Think I will be doing this on July1St..

 

Is there a fee to do this ? my contract should be up July 1st...if that makes a difference...


there is no fee for this, but it will follow the normal policies for starting an account, like a credit check and the such

Message 9 of 11 (1,604 Views)
Teacher

Re: I'd like to switch from a business plan to a family plan...

If the person already has a family plan, why would a credit check be necessary?

 

Message 10 of 11 (1,416 Views)
Teacher

Re: I'd like to switch from a business plan to a family plan...

So what was the solution?

 

Message 11 of 11 (1,247 Views)
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