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I changed my phone number and now no service


I changed my phone number and now no service

I changed my wireless number online on the myAT&T app and now I don’t have any service on my phone. Wats the issue and how to fix it???

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Accepted by Administrator (Administrator)
Accepted by davidbk
‎08-06-2018 12:04 PM

Re: I changed my phone number and now no service

Hello @Weezie954,


We'd be more than happy to take a closer look into why you have no service after changing your wireless phone number. Please be sure that you have followed the correct Steps to change your wireless number. Also, remember that there isn't a feature to provide callers with your new number. Callers dialing your old number will hear: The number you dialed is not a working number, please check the number and dial again. Let us know if you have any further questions or concerns.


Sean, AT&T Community Specialist 



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