10-07-2012 11:17 AM
I just recently upgraded my phone through Radio Shack and was not given the choice to keep my original rate plan. I was, however, able to change it back once this new one took affect prorated at the beginning of the billing cycle. But my bill is still showing the other rate plan.
How long does it take to show the correct rate plan and amount I owe?
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10-07-2012 12:19 PM
10-07-2012 12:35 PM
Thank you for responding so quickly.
That I understand, but I paperless billing.
When would it show up online?
10-07-2012 1:26 PM
10-07-2012 1:49 PM
Thank you for your help.
The bill should be adjusted online, also. It does show in the usage area the old plan, but below that shows the current.
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