How do I purchase a phone from the AT&T web site?

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Scholar

How do I purchase a phone from the AT&T web site?

I am wanting to purchase a Samsung Evergreen for the no commitment price through the AT&T Wireless web site. When I click on Add to Cart, it asks me to add a line or upgrade.  However, I already have service and I do not want to upgrade, nor do I want to add a line.  I just want to buy the phone.  How do I go about doing that?  

Message 1 of 6 (1,188 Views)
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Accepted by topic author crkcallie
‎09-30-2015 1:39 AM

Re: How do I purchase a phone from the AT&T web site?

[ Edited ]

crkcallie wrote:

I am wanting to purchase a Samsung Evergreen for the no commitment price through the AT&T Wireless web site. When I click on Add to Cart, it asks me to add a line or upgrade.  However, I already have service and I do not want to upgrade, nor do I want to add a line.  I just want to buy the phone.  How do I go about doing that?  


You may need to call and have them do it through that method.  I just tried myslef and was thinking I would choose upgrade but then look for another option to pay full price.  I know that if I go through the on-line account management and I am not eligible for an upgrade or early upgrade, it will show me the full price.  

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Message 2 of 6 (1,186 Views)
Employee

Re: How do I purchase a phone from the AT&T web site?

Yeah can't full price for a phone no contract via the website. Plus you don't want that phone. It has a nasty habit of rebooting on itself and the maintenance update didn't really fix it
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 6 (1,180 Views)
Scholar

Re: How do I purchase a phone from the AT&T web site?

Thank you everyone who responded to this message.  The phone has been ordered.  I have had two Samsung Solstice 2 phones, the second one has rebooted by itself twice.  I am looking forward to enjoying my Samsung Evergreen.

Message 4 of 6 (1,141 Views)
Employee

Re: How do I purchase a phone from the AT&T web site?

it's probably going to reboot on itself.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 6 (1,125 Views)
Scholar

Re: How do I purchase a phone from the AT&T web site?

[ Edited ]

I am still looking forward to enjoying my Samsung Evergreen. :-)

Message 6 of 6 (1,114 Views)
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