Need help understanding your bill?
Contributor
•
1 Message
Friday, June 1st, 2018 5:57 AM
How do I cancel pending purchases from the App Store on an iPhone 8
How do I cancel pending purchases from the App Store
Questions
•
Updated
2 years ago
245.1K
18
Responses
Related Conversations
Tags
No tags available
Not finding what you're looking for?
New to the AT&T Community?
Start by visiting the
Community How-To.
New to the AT&T Community?
Visit the Community How-To.
Visit the Community How-To.
Islamgadzji
Contributor
•
3 Messages
5 years ago
Im not us Resident, that’s awkward so as I understand? I paid for an app that costs 55€ for free? Hmm this is their email;
You have purchased Carly for BMW Full-Version on 17 June 2019 and acknowledged that if you download or use this in-App Purchase within fourteen days of buying it, you will no longer be eligible to cancel this purchase.
Regards,
The App Store
i tried to cancel it and it didn’t work...
0
0
Islamgadzji
Contributor
•
3 Messages
5 years ago
(Edited) See included image...
1 Attachment
D52A4299-A491-47D6-8207-02D80469C439.jpeg
(edited)
0
0
TROLLEDYOUSO
Guru
•
561 Messages
5 years ago
Well then you’re even more off topic. AT&T is not Apple, and it is in the US.
I don’t know what country you’re in or what the policies are there, but it sure sounds to me like you are out of luck.
0
0
formerlyknownas
ACE - Sage
•
117K Messages
5 years ago
🤦♀️ Logic fails this one.
0
0
Nopedotnopecom
Contributor
•
1 Message
5 years ago
Apple Support told me I must enter payment info to complete the purchase and then I MIGHT be able to get a refund (I know I won't be able to). I can't even upgrade free apps without completing the pending purchase first. Such a scam! It's like a store forcing you to buy something just because you put in your shopping cart - you are not allowed to change your mind & put it back on the shelf. It is my kid's ipad so I deleted the Apple ID, made a new one & reinstalled his apps again.
0
0
formerlyknownas
ACE - Sage
•
117K Messages
5 years ago
The Apple App Store is completely unrelated to any carrier. Purchases, cancellations, refunds are all handled through Apple and iTunes - not any carrier - not At&t, not Verizon, not t-mobile, etc, etc.
If you’re not happy with how Apple does business, complain to Apple.
0
0
TROLLEDYOUSO
Guru
•
561 Messages
5 years ago
No, it is not a scam. Purchasing something from the App Store is not a “shopping cart.” It is a final and binding contract, and this is stated in the terms of service.
A better analogy would be that you bought something from a store and never paid for it. Now you are complaining about the fact that they won’t let you buy more items until you settle your debt.
1
0
BrroWn
New Member
•
3 Messages
2 years ago
formerlyknownas, you're right about it. It's too bad they don't have any reliable interconnections with carriers.
0
0