Getting a Call From Yourself or From 00000000? - Protect Your Call Experience
If you are getting a call from yourself or if you have received a call from 00000000, we highly recommend you not answer the call or share any personal information. This can also affect your family or friends who may say they received a call from you, but you didn't call them. This is known as caller ID spoofing which is a way a "caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity" as defined by the FCC.
Fraudsters do this in an attempt to get your information and fraudulently access your account.
Below you will find apps you can download to help identify & report suspicious calls, tips to help protect yourself from deceptive calls, and some of the tactics fraudsters use. AT&T will never ask you to send us your personal or account information via email or text message.
Re: Getting a Call From Yourself or From 00000000? - Protect Your Call Experience
Be aware of what information you share over the phone, especially if you did not initiate the call. If someone calls pretending to be a company you do business with, never share your personal information with them, they should already have it. Check out the article above to learn about ways scammers and fraudsters try to get your personal information without your permission.
ChrisZ, AT&T Community Specialist
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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.