General Call forwarding questions

Teacher

General Call forwarding questions

[ Edited ]

I had a few questions about call forwarding.

 

  1. I have a company phone (an old old phone) and a personal phone (Galaxy s3).  I was wondering if I did call forwarding from the company phone to my personal phone whose plan will the minutes be deducted from?
  2. My second question is, what charges are involved for call forwarding if there is any.
  3. What voicemail (Business or Personal) will the call go to if I miss the call?
  4. If I had call forwarding activated and I recieve a phone call from the business phone to my personal phone and for some reason I have to go to the internet using my personal phone to check something during the call, whose data plan does that charge? (I know this last question is poorly written)

I think that sums up my questions.  I called the support line twice today (one time from my personal phone and one time from my company phone) and received conflicting answers.

 

P.S. We both have ATT

 

Thank you in advance for your help!

~Mike

 

edited: Added fourth question.

Message 1 of 6 (2,019 Views)
ACE - Expert
Solution
Accepted by topic author Shiznorak
‎09-30-2015 1:39 AM

Re: General Call forwarding questions

[ Edited ]

1. Since you are both AT&T, there are no charges for forwarding as the calls are mobile to mobile as long as both phones have mobile to mobile.
2. There are no charges for call forwarding.
3. it will go to your personal voicemail.
4. It will use the data plan of the phone used to access the data.

This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6 (2,007 Views)
Teacher

Re: General Call forwarding questions

So for question 1. It will count as ATT mobile to mobile and neither account would be deducted minutes?
Message 3 of 6 (2,003 Views)
Highlighted
ACE - Expert

Re: General Call forwarding questions

That is correct. I have an AT&T cell phone that I use for my home phone that is forwarded to my cell phone if not answered. There are no charges of any kind and no minutes used besides the incoming minutes used to the originating phone.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 6 (2,000 Views)
Teacher

Re: General Call forwarding questions

Thank you very much!
Message 5 of 6 (1,996 Views)
Administrator
Solution
Accepted by davidbk (Administrator)
‎11-19-2015 9:15 AM

Re: General Call forwarding questions

You can learn how to turn on Call Forwarding to send incoming calls to another phone number and turn off Call Forwarding to stop forwarding calls at: Turning Call Forwarding on and off.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 6 (381 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.