Explore & discover

Helpful Links




My go phone prepaid month to month wireless phone was supposedly destroyed approximately 2015 or so.  Now I need to get some sort of list or record of calls on that phone if possible...don't remember the phone number.  Even my paperwork was destroyed of payments etc.  Any help or guidance would be appreciated.

Message 1 of 3


Hello @cjreise, and thanks for reaching the AT&T community for help!


We understand that keeping track of phone records is very important, and we would be more than happy to provide assistance.


In order to view your account history, you must first be logged into your AT&T Prepaid Account with the 10-Digit wireless number and 4-Digit password to further complete these steps:

  1.  At the top of the page, select Account History.
  2. Choose start and end dates - select up to 30 days at a time.
  3. Select the History Type drop- down menu to view choices.
  4. Select Submit or Export to PDF

You can also visit our AT&T Prepaid Usage Article  to help check recent usage and details.


We hope this information provided can help.


Dwight, AT&T Community Specialist



Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3
ACE - Sage
Accepted by topic author
Accepted by cjreise
‎12-02-2018 5:38 AM



Prepaid has no paperwork and active accounts have only 6 months of records online.  There would not be any records from 2015.  


(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 3 of 3
Share this topic
Share this topic

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support