Contributor
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1 Message
Fraud on my wireless account
My wireless account has been hacked into 3 times in last 8 months and twice in last month. I need to speak with someone to resolve the issue it has created as well as to voice displeasure with the store manager of my local ATT store who's customer service skills are terrible and seems to me to be completely incompetent.
ATTHelp
Community Support
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231.3K Messages
6 years ago
Good morning @Jhayden22.
Thank you for joining Community Forums. I am sorry about the experience you are having with these issues. I want to address your concerns about your account and the visit you had at your local retail store. Please contact us to investigate these issues and determine what options are available to you.
Please send a private message to @ATTCares, and include your account and contact information, a good contact number, and the best date/time to reach you, including your time zone.
We will be looking forward to working with you!
Richard, AT&T Community Specialist
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