Tutor
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4 Messages
Final bill from previous carrier
I switched phone carriers just over two months ago , I went with AT&T . They had a offer that they paid your final bill to switch, well I got a final bill a month later that was $30 . I was blown away because it should of been 350 or so . So I did not look into to it and time went by and I forgot to pay it and it came in the mail a few weeks later and it was what it should of been .So I just paid it and was wondering if at&t would still cover it ?
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
@Jimernst Did you start to participate and trade in your phones to AT&T?
That would have been required to participate in the "switcher" offer. http://att.com/switch
If you did and followed the other steps, then yes you can turn in the $350 bill for the parts of the bill related to canceling.
(If your carrier was Sprint, it gets a little goofier, since AT&T only covers one type a cancelation and they sometimes charge two)
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Jimernst
Tutor
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4 Messages
7 years ago
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
It really matters what's in the offer terms. I don't see a timeline for turning in the phones, but it's probably related to some next trade in timeline (I'd have to guess you're past it).
Do you even still have the phones?
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