Contributor
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3 Messages
Final Verizon bill paid when moving wireless phone service from Verizon to ATT&T
Post-paid.....Unlimited data/text.....USA
I moved my wireless phone service from Verizon to ATT&T on December 28, 2017 and was told ATT&T will pay my final Verizon bill as a reward for moving to ATT&T. I received my final Verizon bill via snail mail dated January 22, 2018. Will ATT&T pay this final bill? If so, what is the process? Thanks, Michael
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Official Solution
formerlyknownas
ACE - Sage
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116.6K Messages
6 years ago
Sort of, that’s not the offer.
https://www.att.com/shop/wireless/switch-and-save-etf.html
Submit the final bill for the remainder of your installments. Your trade in credits a deducted from the final credit. The total will not exceed what you owed on your phones.
service and taxes is not reimbursed
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mj22590
Contributor
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3 Messages
6 years ago
My phones were paid off and unlocked so there were no installments just a month of service.
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MicCheck
ACE - Expert
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14.1K Messages
6 years ago
Only remaining installments or termination fees are reimburses. You are owed nothing more.
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mj22590
Contributor
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3 Messages
6 years ago
The associate said ATT&T will pay off up to $650 (phone or service fees) to switch to ATT&T. I didn't have a final service bill at the time I switched from Verizon to ATT&T. Now I do have a final service fee bill.
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formerlyknownas
ACE - Sage
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116.6K Messages
6 years ago
Then no, as I wrote, service and tax are not reimbursed. Only the phones are bought out
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formerlyknownas
ACE - Sage
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116.6K Messages
6 years ago
@mj22590 Read the link. The do not pay for service. If your phones were paid off, and you kept them, you are not eligible for anything back. The offer is to help people break even, it is NOT a money making offer.
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jade123
Contributor
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1 Message
6 years ago
I have to pay my veizon bill and I want to see how do I do this
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sandblaster
ACE - Expert
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64.7K Messages
6 years ago
@jade123 ATT does not pay your Verizon bill, you must pay it. If you qualify for the switch offer, ATT will reimburse you after you submit your final bill. Read post #2.
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