Contributor
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1 Message
Email - real or scam
Received email purportedly from AT&T Online Services stating I had changed online password for one of a number of potential AT&T services. Instructed to call 1.877.273.2728 if concerned; however, I'm understandably skeptical. Could this be related to Yahoo email change? Is that a valid AT&T phone number?
Accepted Solution
Official Solution
ML0815
Guru
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408 Messages
8 years ago
Hello @jbam1111, and welcome to the AT&T Community Forums!
All AT&T Services' passwords can be managed via myAT&T app.
Log in, and:
1) Reset your Security Passcode: https://www.att.com/esupport/article.html#!/dsl-high-speed/KM1051079
2) Reset your Login Password:
https://www.att.com/esupport/article.html#!/wireless/KM1051079
3) Reset your AT&T Email Password:
https://www.att.com/esupport/article.html#!/email-support/KM1009464
No need to call. We designed it with you in mind!
That way you get to take control over your myAT&T account!
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concerned2016
Contributor
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1 Message
7 years ago
I received an e-mail which I think is suspect. I have not had an account with AT&T in at least 2 years; however, received the following message. Is this a valid AT&T number?
The following account has been removed:
AT&T account ending in: ****
If you canceled this service within the last 6 months, we removed this account from your AT&T Access ID automatically.
Your privacy is important to us. If you feel you have received this message in error, please contact our Digital Assistance Center at 1.877.273.2728.
Thank you,
AT&T
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MicCheck
ACE - Expert
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14.2K Messages
7 years ago
I'm not sure about the phone number; several websites show it as a phishing scam, but an official AT&T employee (i.e. getting paid to post) confirm in another post it was legit.
Either way, if you don't have an account with AT&T, I wouldn't worry about it. Whether or not they've removed your online access shouldn't matter, so there's no reason for you to respond.
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