Contributor
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1 Message
Email Real or Scam?
Received an email today about an online account closing (an account I closed over a year ago). Said to call if I hadn't closed an account in the past six months. Rep on phone asked for my name and email and for me to forward the email message to him at G17614@att.net (which when I did a search came up in a hacking-related issue). The # they gave to call was 1.877.273.2728. Email sort of looked official, has links to this website, logo, etc. - but feel something's not right. I did not forward the email but did give him my name and email address, which I now regret.
ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hi @jleary328
Thank you for reaching out to the AT&T Community Forums!
I can most certainly understand why you are skeptical. We definitely want to make sure that you are not being targeted in any type of scam. We would be glad to pull up your account (current or former) and take a thorough look at it.
Please click here to send a Private Message (PM) to the AT&T customer service team. Kindly include your full name, phone number, and a good time to reach you.
We look forward to assisting you further!
Tim, Community Specialist
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