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Early termination fee

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Early termination fee

I just signed up for an AT&T post paid plan. Will they pay for my early termination fee from my old carrier if I chose the buy one get one free option? I wasn’t sure if it was either or situation 

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Message 1 of 6
ACE - Expert
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Accepted by GorillaG78
‎04-01-2018 4:51 PM

Re: Early termination fee

Paying your termination fee is from the ATT switch offer. That offer is totally independent of the BOGO offer. In other words, yes you can do both offers. The switch offer is here, read the details carefully: https://extrameasures.att.com/#/home

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Message 2 of 6
ACE - Expert

Re: The switch offer ended 3/31 except in select ZIP codes in Greater LA, New York City and Chicago

@GorillaG78 The switch offer ended 3/31

(except in select ZIP codes in Greater LA, New York City and Chicago)

 

See here for more details. http://att.com/switch

They only pay up to $325 for ETF (or up to $650 for phone costs).

 Screen Shot 2018-04-01 at 9.08.21 PM.png

 

 

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Message 3 of 6
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Re: The switch offer ended 3/31 except in select ZIP codes in Greater LA, New York City and Chicago

Well what if I switched and ported my number on the 31st. Would I be able to go back to the store that I went to make the switch and still turn in my old phone to take advantage of the switch offer? Or has that ship sailed 

Message 4 of 6
ACE - Expert

Re: The switch offer ended 3/31 except in select ZIP codes in Greater LA, New York City and Chicago

I am pretty sure that as long as you ported your number on or before March 31st, you qualify for the offer. You certainly have nothing to lose applying for it. Go to the website and register. It should let you know if you qualify and it will explain where and how to turn in old phones. Just realize there is some risk. If you turn in the old phone, then get denied the switch credit later when you submit your final bill, whatever credit you get for the phone is it and it likely won’t be as much as you could get selling it yourself. 

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Message 5 of 6
ACE - Expert

Re: The switch offer ended 3/31 except in select ZIP codes in Greater LA, New York City and Chicago


@GorillaG78 wrote:

Well what if I switched and ported my number on the 31st. Would I be able to go back to the store that I went to make the switch and still turn in my old phone to take advantage of the switch offer? Or has that ship sailed 


It seems like that would work, obviously, people are not going to have their final bill the day they port out.

 

I'd say it's worth checking into. Ask via chat and keep a copy of the transcript.

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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