Explore & discover

Helpful Links

Early termination fee?

Scholar

Early termination fee?

I'm a 2 year contract, and I think my 2 year contract ends sometimes in Jan. 2018,   I was wondering if I upgraded my phone now would I have to pay any early termatioin fee?    When I go through the upgrade process it dose not tell me if I have to pay for a early termination fee.

 

 

and on my online account profile I can't find the end  end date for my 2 year contract

996 Views
Message 1 of 16
ACE - Expert

Re: Early termination fee?

No, you only pay an ETF if you cancel service. Upgrading to a different phone will not cause the ETF to be charged.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 16
Scholar

Re: Early termination fee?

Just onther no more 2 year contracts  only AT&T Next

Message 3 of 16
ACE - Expert

Re: Early termination fee?

@bigelarkin 100% certain you're still on an old CONTRACT, not a NEXT Plan, correct? 

 

What is the name of your plan?

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 16
Scholar

Re: Early termination fee?

Nation 450 minutes  still on a contract until jan. 3 2018

Message 5 of 16
ACE - Expert

Re: Early termination fee?


@bigelarkin wrote:

Nation 450 minutes  still on a contract until jan. 3 2018


You should be able to do a Next plan on it (I've never done that but it should work).

 

It might be time to freshen that plan up with a newer one (might be cheaper and have more features).

 

We can provide tips if/when interested.

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 16
ACE - Sage

Re: Early termination fee?

We should warn you ATT has no incentive or reason to allow you to upgrade early.   I have been reading a lot of fussing on facebook by people who are not allowed to upgrade early as they always did in the past.  Verizon never allowed it, don’t know why ATT did.

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 16
ACE - Expert

Re: Early termination fee?

@lizdance40 

We should warn you ATT has no incentive or reason to allow you to upgrade early.   I have been reading a lot of fussing on facebook by people who are not allowed to upgrade early as they always did in the past.  Verizon never allowed it, don’t know why ATT did.

 

What's your actual warning? Are you saying they can't do it?

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 16
ACE - Sage

Re: Early termination fee?

@Gary L

Im saying Att spoiled you long time customers for decades with early upgrades and expect to hear more tantrums when ATT says “No” which they are doing to customers now.  

Im seeing them now on Facebook regularly.  Customers actually quit ATT over it.  

Verizon has always been inflexible, so I had 17 years of counter conditioning and expect no such coddling by my carrier.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 16
ACE - Expert

Re: Early termination fee?


@lizdance40 wrote:

@Gary L

Im saying Att spoiled you long time customers for decades with early upgrades and expect to hear more tantrums when ATT says “No” which they are doing to customers now.  

Im seeing them now on Facebook regularly.  Customers actually quit ATT over it.  

Verizon has always been inflexible, so I had 17 years of counter conditioning and expect no such coddling by my carrier.  


 

Are you saying you think this poster who appears to be on contract is going to have a problem or not? YES or NO...

 

I feel like you are saying no, but the tangent of talking about the history of AT&T upgrade and what Verizon is doing is muddying it for me. Asking specifically about the PRESENT with AT&T for OP...

 

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 16
ACE - Sage

Re: Early termination fee?

I’m saying not to be dssapointed if told no, it is very likely it may happen.   None of the stores local to me will do it.  I don’t know if calling make a difference 

And of course ATT has every right to hold customers to the contract they signed.  Always did.  But it’s new to some folks

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 16
ACE - Expert

Re: Early termination fee?

@lizdance40 Not as concerned as if told "no" as if hit with an ETF (which was the OP's question).

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 12 of 16
ACE - Expert

Re: Early termination fee?

@Gary L@lizdance40 The only thing ATT might not allow is starting a Next plan before the 2 year contract is complete. However, if you remember all of the early upgrade questions that were asked after they stopped doing 2 year contracts, it was pretty clear ATT regularly let those on 2 year contracts upgrade on Next before their 2 year contracts were over. If the OP’s account is already showing they are upgrade eligible, then they eligible for a Next upgrade. They can of course pay full price and upgrade anytime they want. Neither will trigger an ETF charge.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 16
ACE - Sage

Re: Early termination fee?

@sandblaster  See that’s a quirk of ATT.  Verizon never gave an inch.  A 2 year contract was 24 months long.  You could upgrade 1 week into that 24th month, but the account never said upgrade eligible until the full 2 years went by.  

Had we known ATT was so liberal we might have left years ago.  Apparently ATT contract lines were often “upgrade eligible “ at 18 to 20 months.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 16
ACE - Expert

Re: Early termination fee?

@sandblaster I'm thinking they can, I thought in the past the were letting you do it with 6 months or less to go or something. 

 

Regardless (back to the OP), I don't think I've heard of anyone getting dinged with an ETF for doing it.

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 16
Share this topic
Share this topic
Additional Support