EXCHANGE POLICY

EXCHANGE POLICY

I purchased my Galaxy SIII over 14 days ago, am I still able to EXCHANGE it for the I-Phone 5 if it has been under 30 days? Please help!

Message 1 of 4 (13,921 Views)
Former Community Manager
Solution
Accepted by jamileh (Former Community Manager)
‎09-30-2015 1:39 AM

Re: EXCHANGE POLICY

AT&T has a 14 day return & exchange policy so if you are past 14 days, you will not be able to exchange the device.

 

Here is more information about the Return Policy: http://www.att.com/shop/en/wireless/returnpolicy.html

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Message 2 of 4 (13,896 Views)
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Re: EXCHANGE POLICY

Thank u!

Message 3 of 4 (13,890 Views)
Former Community Manager

Re: EXCHANGE POLICY

You're welcome. Smiley Happy

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 4 of 4 (13,876 Views)
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