02-06-2013 8:59 AM
When i signed up for at&t i knew i was agreeing to a two year contract and i did it because at the time i could afford it. II started off with an unlimited talk and text plan with a 4 gig mobile share data plan. That was a bit pricey when i got my first bill of $130. After about two months i realized that i needed to change my plan so that it could be cheaper, so i went with the 1 gig instead of 4. Well, my monthly bill is still kind of high. about $90.It's great service but I'm having a difficult time keeping up with all the necessary bills i need to pay as far as my car and insurance payment, as well as paying back some money i owe to a friend. My question is, if i call in to at&t and explain my story to them, what is my chance of not having to pay the ETF to cancel my services? I obviously can barely get through already at $90 a month i cannot afford to pay an ETF of keep going with this service. Please help.
Solved! Go to Solution.
02-06-2013 12:02 PM
02-11-2013 1:14 PM
Thank you for your post @Iralba3. Check out TOBR for more information on transferring ownership of your account.
I'm sorry to hear you're having troubles. You can visit ETF for more information on the amount.
Before cancelling, have you considered downgrading your plans even further to lower the monthly costs?
Another option that may be available to you is a Reduced Rate Suspension. All accounts are eligible for RRS, except for:
RRS would allow you to voluntarily suspend your wireless service on a temporary basis, up to six months, for $10 per line per month.
I hope these options help!
Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!
Find out the very latest about the new iPad Pros!
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!