Contributor
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1 Message
Don't want to trade in my phone for upgrade??
Hi, my contract is up in two months and I need to upgrade my phone, because suprise it doesn't work properly anymore. SO I want to upgrade but I don't want to trade in the phone I have now. Do I have to trade it in to upgrade?? OR can I just upgrade????
Accepted Solution
Official Solution
kdfederer
ACE - Expert
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13.1K Messages
8 years ago
You only need to trade in your phone if your are on the NEXT program and only to the trade in payment, but to trade it in, your phone must be in good physical shape and in good working condition. If your phone is paid in full, you do not have to trade in your phone.
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ScottIvlow
Tutor
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7 Messages
7 years ago
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TaeHyung
Contributor
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2 Messages
7 years ago
If it is on AT&T Next plan then just payoff the remaining installments online (and keep the phone) and process a new upgrade.
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