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Do I have to have a data plan for my smartphone?

Contributor

Do I have to have a data plan for my smartphone?

So i have att and i hate that you need a data plan to buy a smartphone. so i this is what i do..  i buy a smartphone and get a data plan on it ( i get the lowest one 20$)  after a week or two i call say something happened to the phone and is no longer usable (water damage , bricked , exploded ,dropped , cracked blah blah blah) and i would like to cancel my data plan thats it thats all you gotta do.. all those lies about the phone wont work or it wont turn on if u dont have a data plan arent real. also its might help if you put ur sim in a different phone for 24 hours and then call so it doesnt look like ur still using it well i think thats it comment if u have any questions

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Message 1 of 46
ACE - Expert

Re: Do I have to have a data plan for my smartphone?


Trench Mouth wrote:

You do not need to have a data plan. Agree to"pay as you go," explain you understand that it is an expensive option if someone uses cellular data. This is how I had upgraded our two phones. I received an email explaining I would be put on a plane. I asked, how much data had I used. They acknowledged none was used. The attended said it is a smartphone and must have a plan, twice. To. which I responded, no, you don't have to have a plan, I will pay as I go, she said hang on and said ok.

 

For heavens sake, ensure your cellular data is turned OFF under settings! I have operated this way for several years. Good luck.

 


If you have a smart phone and you have a legacy post paid plan, you are required to have a data plan. If you somehow have avoided it, you are an exception.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 31 of 46
Tutor

Re: How to get a smartphone WITHOUT a data plan!

Yes, you can keep your plan and have a better phone.  Buy your own "unlocked" phone that is a GSM phone and put in your SIM card.  You may want to get a 4 band phone.  These phones are used in Europe and Asia.  When you travel you can keep using your own phone and buy a prepaid SIM card in the airport.

Message 32 of 46
Tutor

Re: How to get a smartphone WITHOUT a data plan!

You can buy an unlocked phone and put in your SIM card.  It will work just fine and you can get a phone that has wifi access to the internet.  It will work in any hotspot.  They are not hard to set up.  You just need a GSM phone.  You can get nice ones for less than $100. If you buy your own phones you do not need a long contract with AT&T.

Message 33 of 46
Tutor

Re: How to get a smartphone WITHOUT a data plan!

If you don't fall for the "free phone" bait, you can get out of the contract and go month to month. The contract is all in AT&T's favor.  It's not like we get to negociate.

Message 34 of 46
Tutor

Re: How to get a smartphone WITHOUT a data plan!

No, GSM is an international standard for cell phones, it is used in Europe and Asia.  It is just how the phone contacts the cell tower.  The IMEI number is a unique identifier for the phone. 

Message 35 of 46
Highlighted
Tutor

Re: Do I have to have a data plan for my smartphone?

File a consumer complaint with the FCC at FCC.GOV

Message 36 of 46
Expert

Re: How to get a smartphone WITHOUT a data plan!


TiredMom2 wrote:

If you don't fall for the "free phone" bait, you can get out of the contract and go month to month. The contract is all in AT&T's favor.  It's not like we get to negociate.


you know it is really difficult to follow your train without knowing exactly what you are responding to.

 

 

How exactly can a free phone be bait when it is spelled out that you are under contractual agreement for 2 years, and the same time it states that a mandatory data plan is required for a smartphone. By the way you do have the option to negotiate, pay full retail price for the phone all at once or utilize the next plan.

 

Also - all duplicate posting does is raise your post count, it does nothing for getting your point across

Message 37 of 46
Contributor

Re: How to get a smartphone WITHOUT a data plan!

I understand paying for a data plan, but the additional charge of $20.00 just because you have a cell phone I don't understand (and that's 20.00 each line).  What does the "data plan" charge cover or should I say not cover.  I just cancelled my smartphone plan, data plan and in the process of ordering a quad band Wifi only phone.  Quad band seems to be the way to go since AT&T uses 850/1900 (unless you are lucky enough to find an AT&T phone).  Somewhat dissappointed in AT&T with their pricing (reps have been really nice).  Not sure the T-mobile 100.00 for four lines deal doesn't have something hidden in there.  I don't use data at all and Wifi once in a blue moon.

Message 38 of 46
Contributor

Re: Do I have to have a data plan for my smartphone?

Anyone else sick of the sales pitch you have to listen to Every single time you contact ATT?
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Message 39 of 46
ACE - Expert

Re: Do I have to have a data plan for my smartphone?


@Brokerauction1 wrote:
Anyone else sick of the sales pitch you have to listen to Every single time you contact ATT?

Way less than having people post unrelated posts on an old thread...

 

 

  • This is the public AT&T community forum (not AT&T support), please do not post personal info.
  • When solved / helped, please click "Accept solution" which helps other people to find an answer more quickly.
  • Just because my answer does not solve your issue (or agree with you), it may still be the correct information...
    The (very) fine print - This footer is at the bottom of all my posts, it's particulars may, or may not, apply to you & your post).
  • *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
    Message 40 of 46
    ACE - Expert

    Re: Do I have to have a data plan for my smartphone?

    @garylapointe   BWAHAHA

    @Brokerauction1. If not every time I sign in.....   I'm very good at saying "no" before they finish.  

    The best solution, is not to call unless you absolutely need to.  My ATT app is designed to meet all your needs.  I would be very surprised if you can name anything that can't be done by the customer without ever calling ATT.  

     

    (The following is included after all posts to save typing) We are customers too, NOT employees. Our answers are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
    Message 41 of 46
    Teacher

    Re: Do I have to have a data plan for my smartphone?

    The only questionable customer service you received was being told you didn't need a data plan when you did. The rest was not bad customer service, it's policy that was agreed to when you started services with a company. It really stinks when customers have the "customer is always right" attitude. 9/10 the customer isn't right, they're just ill informed, the information is available, but too often ignored. They then hide behind sayings like "Well, no one told me." or "No one reads the terms and conditions." so they can pass blame to the company. Try telling your lien holder that when they're repossessing your car because you violated your agreement with them. Is it bad customer service when they take your car away because you were late on your payment, were charged a late fee per your agreement with them, then refuse to pay your car payment until they remove the late fee? Did you read those terms and conditions? Why is post paid cell service any different? We're all adults here, know what you're getting into before agreeing to it.    

    Message 42 of 46
    ACE - Expert

    Re: Do I have to have a data plan for my smartphone?

    @Melindablue I'm not sure which post you are replying to but if it was post #1, that was from almost 5 years ago. This very old thread got resurrected recently by someone posting something totally unrelated. Always good to check the dates before replying.

    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
    Message 43 of 46
    Contributor

    Re: Do I have to have a data plan for my smartphone?

    But it was NOT part of the contract when we actually signed up with ATT.  And since we do not buy our phones thru ATT, how can they screw us with a mandatory data plan?

    Message 44 of 46
    ACE - Expert

    Re: Do I have to have a data plan for my smartphone?


    @goodkarma wrote:

    But it was NOT part of the contract when we actually signed up with ATT.  And since we do not buy our phones thru ATT, how can they screw us with a mandatory data plan?

    If you didn't buy your phones through AT&T, you do NOT have a contract (unless you broke an old phone that was still in contract and you replaced it with a different phone, the old contract applies until you complete the time frame for it).

     

    You used to end up with a contract when you bought hardware.

     

    You chose to purchase service through AT&T, they require the data plan with smart phones. I'm not sure it matters where you buy your phones? Your question is about service and your service is with AT&T.

     

    (Please note: you did not provide any other context here, so when you say "but they ___________", obviously I'm not going to have that necessary information that you left out).

  • This is the public AT&T community forum (not AT&T support), please do not post personal info.
  • When solved / helped, please click "Accept solution" which helps other people to find an answer more quickly.
  • Just because my answer does not solve your issue (or agree with you), it may still be the correct information...
    The (very) fine print - This footer is at the bottom of all my posts, it's particulars may, or may not, apply to you & your post).
  • *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
    Message 45 of 46
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