Deposit Refund


Deposit Refund

I really wonder about my deposit.

Actually I opened my at&t account with my friends from family plan on January 2011. When I opened it, we paid $500 deposit each because of international students. And I changed family plan to individual plan on November 2011. At that time, I paid $500 deposit again. Now I refund $500 deposit that I paid when I changed individual plan, but I didn’t refund other deposit when I belonged to family plan. Also now I don’t connect family plan members because someone changed their phone numbers and other went to their country. How can I refund family plan deposit?

Message 1 of 3

Re: Deposit

Unfortunately you would have to find a way to get a hold of the original account holder, the $500 you paid for that line would of been refunded to that account holder.
Tags (1)
Message 2 of 3
Community Support

Re: Deposit

Please review for more information and guidelines regarding your deposit refund. 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (2)
Message 3 of 3
You must type a description before you click preview or reply.
Share this topic

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support